Hobby King selling Cox engine

I would assume that the are reproductions. The fact that Hobbyking is carrying cox products signals a resurgence in cox/ 1/2a interest, which is a very good thing.

Jim

Won't be interested in any "ricer" Cox engines gimmie authentic "real deal" Cox originals!  

SD

I am somewhat skeptical on them being reproductions due to the difficulty in making pistons. Unless they managed to get hold of a large quantity of them. Bernie or Matt may be selling through HK.

andrew wrote:Story can be found here:

http://www.rcuniverse.com/forum/1-2-1-8-airplanes-70/11588355-cox-engines-coming-hobby-king.html

Mystery solved

Like Andrew posted, Bernie sold off some engine stock to HK. It's all original Cox stuff. It's probably a good thing, as it will generate more interest and increase the chances of having more engines made.

Yes,

Hobby Jing is now one of our resellers.

Some of the items are already sold out and on backorder status, meaning we are likely going to see another order shortly.

Maybe it would become practical to manufacture a batch of 5,000+ engines now that you have extra vendors. (HK being one of the largest international)

On a side note, I want to know who is still buying pulse jets...  

microflitedude wrote:Maybe it would become practical to manufacture a batch of 5,000+ engines now that you have extra vendors. (HK being one of the largest international)

On a side note, I want to know who is still buying pulse jets...  

Not going to happen before we get the price of a Surestart engine to somewhere around $40.

It will cost around $18 - to $20 to make the engine in a 5,000 batch. That aside, we don't have $100,000 of capital available.

Doesn't matter to me...I'm sticking with my ORIGINAL Dynamic Duo !!!

andrew wrote:Story can be found here:

http://www.rcuniverse.com/forum/1-2-1-8-airplanes-70/11588355-cox-engines-coming-hobby-king.html

Thanks Andrew, interesting read... I wish I could get some feedback on my homemade muffler design that was featured in Bernie's last emag issue.

If "noise" wasn't so much of a growing concern, we'd see a lot more IC engine modeling. You can't beat the simplicity of glow-power; providing you have sufficient trouble-shooting knowledge. Having a 1/2A multi-plane/all-day flying session, supported by a qt. of fuel and small simple flight tote for convenient "anywhere" C/L flying, should be as popular as it once was... who knows... a lot of old-time activities come "full-circle" (no pun intended)  

I was always able to keep my Cox powered planes flying, with only a "simple" understanding of how the engine worked, and properly balancing the model. In the "short" amount of time that I've been a CEF member, I've acquired a wealth of additional knowledge about the hobby. It's the perfect resource for learning, advice, ideas, topic discussion, parts-support, current events... and communication between people who are all very helpful and candid in sharing their experiences. It's "everything you need" Cox!

Cox International wrote:

microflitedude wrote:Maybe it would become practical to manufacture a batch of 5,000+ engines now that you have extra vendors. (HK being one of the largest international)

On a side note, I want to know who is still buying pulse jets...  

Not going to happen before we get the price of a Surestart engine to somewhere around $40.

It will cost around $18 - to $20 to make the engine in a 5,000 batch. That aside, we don't have $100,000 of capital available.

Let's hope the "kit" sales take-off... (no pun intended)  Granted; they're not going to produce 100K in sales revenue/working capital... but they're good apples to have on the shelf, for a "1-stop" shopping experience... which is necessary for growth.

Rog

We sell about 200 kits / year and recently switched from Black Hawk to Brodak.

By the time we factor in combined shipping (kits ship separately from the USA) there is hardly any profit made on kits.

They are mainly intended as traffic builders for our engines and other products.

microflitedude wrote:
On a side note, I want to know who is still buying pulse jets...  

 
 
Here's one my friend built.

 
The Speed guys we are starting to run with are into the pulse jets.  Really cool to watch.  I would like to build one someday and that HK unit is a really good price.  Some of the guys on a different forum have been talking about it.

Hobby King -- Grrrrr!

I have used them twice in the UK. I looked at the offerings I needed - small parts, electrickery, ESCs and a couple tiny motors. "Cheap as chips" - I thought.

My first attempt at ordering was disastrous - I quickly realised that I was ordering from different warehouses and that postage from the US warehouse was horrendously expensive. I chopped away the US portions and changed the order to the UK and "European" warehouse.

The UK portion of the order took 5 days to arrive. Normal internet service here is next day delivery depending on the time you place the order. I order from Bernie and Matt and 5 days is normal from across the Atlantic! ( cheap postage too!).

The other portion took two weeks and came from Hong Kong. I also had to pay import duty @ 20% and an £8 surcharge from the Post Office. I thought that was coming from the EU (no duty)!

Being very wary now - my second order - I made sure that I only ordered from the UK warehouse and everything was in stock.

That was on the 10th October. Three weeks ago and my order still hasn't been shipped! . While the essence of their responses is polite the service is rubbish!

This is the correspondence I have had with them

James, Oct 25 20:56 (HKT):
Hi Ian,
Thanks for contacting the HobbyKing Support Team.
We are sorry for the inconvenience that this may have caused you. upon checking, one of the items on your order is still in the back order or out of stock and on the site, the item is in stock. We already made a follow up to our warehouse with regard to the delay of your order. Rest assured that we will immediately notify you once your order has been posted. Thank you for your patience and understanding.
Thanks for emailing support.
If you have any other questions, please let me know.
Regards.
James
HobbyKing Support Team
Dont forget to follow us on Twitter and Facebook for discounts and promotions!
https://www.facebook.com/HobbyKing
www.twitter.com/hobbykinglive

Kyle, Oct 23 14:30 (HKT):
Hi Ian,
Thanks for contacting the HobbyKing Support Team.
We apologize for the inconvenience. Due to the high volume of orders we received,
this may have caused a certain delay with your order. However, your order is now
Printed and will be processed for shipping shortly. We will send you a confirmation
email with a tracking number once your order has been posted. Thank you for your
understanding.
Thanks for emailing support.
If you have any other questions, please let me know.
Regards.
Kyle
HobbyKing Support Team
Dont forget to follow us on Twitter and Facebook for discounts and promotions!
https://www.facebook.com/HobbyKing
www.twitter.com/hobbykinglive

Ian, Oct 22 19:40 (HKT):
Latest HobbyKing.com® order status
Order Number:2007874851
Value:$221.42
Status:Paid, Processing
Everything was marked as "in stock", I haven't received my order yet. Everything should be from UK warehouse - Where is it?
Thanks,
Ian

Then I get this

Dear Ian,
This message relates to your Ticket #815901. We have not received any response from you for over 7 days, and would like to know if you consider this ticket to be resolved.
If no response is received within 24 hours, this ticket will automatically be closed.
If your enquiry has not been resolved, simply response to this email and your ticket will remain as open.
If you have further questions, please feel free to contact us.
Best Regards,
HobbyKing Support Team
Dont forget to follow us on Twitter and Facebook for discounts and promotions!
www.facebook.com/hobbykinglive
www.twitter.com/hobbykinglive


To which I replied

7 more days and still no sign of my order!

Not amused!

Sorry to hear this. I've only used them once and recieved my parts in three day from ordering. I've thought of using them again, but haven't. I really like going to the LHS and they answer all my questions and I like supporting them.

Duke:

Don't know if you realize how fortuneate you are to still have a LHS.      

SD

SuperDave wrote:Duke:

Don't know if you realize how fortuneate you are to still have a LHS.         

SD

SD- You live between two great shops. RC Hobbies in Lacey and one in Parkland. For some reason I can't remember the name of the one in Parkland. Both stock building supplies and will order things for you weekly. And both of the owners know each other, respect each other, and are deeply in the modeling hobby. The owner of RC Hobbies in Lacey is looking for a Ringmaster kit to start flying CL with us.

Duke:

The hobby shop in Parkland is Hobby Towne an I frequent it regularly. It's OK for "bits and pieces" but falls short in other items like kits. (The owner is a nice enough guy but scoffs st anything 1/2A or Cox related. ( He's an "EP" and "foamie" kind of guy). Further a trip there requires someone to drive me due to poor vision. (I'm licensed to drive but I scare the   of myself)

So I'm doing mail-order buying mostly. Catalogs, great selections and incentive offers no LHS can match (and stay in business). Sure I have to pay shipping but I dodge the Washington State 8.4% sales tax to offset shipping costs.

It amazes me that Washington State requires businesses be tax collectors burdening them with added responsibilities expenses for the "priviledge" of doing business in our state as if the expense of running a business weren't engough; taxes, inventories, insurance, labor etc.

I was at one time in business for myslef so I know these aggrivations first-hand.

SD

Join the club SD.

SuperDave wrote:Duke:

The hobby shop in Parkland is Hobby Towne an I frequent it regularly.  It's OK for "bits and pieces" but falls short in other items like kits.  (The owner is a nice enough guy but scoffs st anything 1/2A or Cox related. ( He's an "EP" and "foamie" kind of guy).  Further a trip there requires someone to drive me due to poor vision.  (I'm licensed to drive but I scare the    of myself)

So I'm doing mail-order buying mostly.  Catalogs, great selections and incentive offers no LHS can match (and stay in business).  Sure I have to pay shipping but I dodge the Washington State 8.4% sales tax to offset shipping costs.

It amazes me that Washington State requires businesses be tax collectors burdening them with added responsibilities expenses for the "priviledge" of doing business in our state as if the expense of running a business weren't engough; taxes, inventories, insurance, labor etc.

I was at one time in business for myslef so I know these aggrivations first-hand.

SD

I don't know Dave. The owner of Hobby Town Parkland had a couple CL kits the last time I stopped by and he gets my Sig 1/2A fuel and can order all the Sig Cl planes. He makes a Sig order every two weeks or so. He used to be a CL flyer.

I've purchased from Hobby King several times and have nothing but positive experiences with them. Most times my order has been received long before I expected it.

I'm also a member of a large electric RC club that has been making group purchases for several years. Their prices have been almost ridiculously low when compared to other sources, and the group wouldn't keep going back if the overall experience hadn't been very good.

Just my own story, and I'm sticking to it ...

Dennis
 

I am still awaiting my order - just had an email from them saying that they are waiting for one item! A $2 item on a $200+ order!

No option for a refund only a credit with them!

ian1954 wrote:Hobby King -- Grrrrr!

I have used them twice in the UK. I looked at the offerings I needed - small parts, electrickery, ESCs and a couple tiny motors. "Cheap as chips" - I thought.

My first attempt at ordering was disastrous - I quickly realised that I was ordering from different warehouses and that postage from the US warehouse was horrendously expensive. I chopped away the US portions and changed the order to the UK and "European" warehouse.

The UK portion of the order took 5 days to arrive. Normal internet service here is next day delivery depending on the time you place the order. I order from Bernie and Matt and 5 days is normal from across the Atlantic! ( cheap postage too!).

The other portion took two weeks and came from Hong Kong. I also had to pay import duty @ 20% and an £8 surcharge from the Post Office. I thought that was coming from the EU (no duty)!

Being very wary now - my second order - I made sure that I only ordered from the UK warehouse and everything was in stock.

That was on the 10th October. Three weeks ago and my order still hasn't been shipped! . While the essence of their responses is polite the service is rubbish!

This is the correspondence I have had with them

James, Oct 25 20:56 (HKT):
Hi Ian,
Thanks for contacting the HobbyKing Support Team.
We are sorry for the inconvenience that this may have caused you. upon checking, one of the items on your order is still in the back order or out of stock and on the site, the item is in stock. We already made a follow up to our warehouse with regard to the delay of your order. Rest assured that we will immediately notify you once your order has been posted. Thank you for your patience and understanding.
Thanks for emailing support.
If you have any other questions, please let me know.
Regards.
James
HobbyKing Support Team
Dont forget to follow us on Twitter and Facebook for discounts and promotions!
https://www.facebook.com/HobbyKing
www.twitter.com/hobbykinglive

Kyle, Oct 23 14:30 (HKT):
Hi Ian,
Thanks for contacting the HobbyKing Support Team.
We apologize for the inconvenience. Due to the high volume of orders we received,
this may have caused a certain delay with your order. However, your order is now
Printed and will be processed for shipping shortly. We will send you a confirmation
email with a tracking number once your order has been posted. Thank you for your
understanding.
Thanks for emailing support.
If you have any other questions, please let me know.
Regards.
Kyle
HobbyKing Support Team
Dont forget to follow us on Twitter and Facebook for discounts and promotions!
https://www.facebook.com/HobbyKing
www.twitter.com/hobbykinglive

Ian, Oct 22 19:40 (HKT):
Latest HobbyKing.com® order status
Order Number:2007874851
Value:$221.42
Status:Paid, Processing
Everything was marked as "in stock", I haven't received my order yet. Everything should be from UK warehouse - Where is it?
Thanks,
Ian

Then I get this

Dear Ian,
This message relates to your Ticket #815901. We have not received any response from you for over 7 days, and would like to know if you consider this ticket to be resolved.
If no response is received within 24 hours, this ticket will automatically be closed.
If your enquiry has not been resolved, simply response to this email and your ticket will remain as open.
If you have further questions, please feel free to contact us.
Best Regards,
HobbyKing Support Team
Dont forget to follow us on Twitter and Facebook for discounts and promotions!
www.facebook.com/hobbykinglive
www.twitter.com/hobbykinglive


To which I replied

7 more days and still no sign of my order!

Not amused!

The saga continues - apparently they solved my problem. The cure appears to be raising another ticket.

Your request (#815901) has been deemed solved.

To review, comment and reopen the request, please visit www.HobbyKing.com


--------------------------------------------------------------------------------

Ricky, Nov 05 22:14 (HKT):
Please refer to this ticket number 847123


--------------------------------------------------------------------------------

Matthew, Nov 02 18:03 (HKT):
Hi Ian ,

Thanks for contacting the HobbyKing Support Team.

In regards with your concern, I would like to ask for your understanding regarding on this matter for this kind of delay occurs due to the high volume of orders. However, I would like to inform you as well that we have already coordinated in the warehouse to make an immediate follow up with your order. Please be informed that we have no warehouse operations during weekends. Therefore, the processing of your order will resume on Monday.

Thanks for emailing support.

If you have any other questions, please let me know.


Regards.


Matthew
HobbyKing Support Team

Dont forget to follow us on Twitter and Facebook for discounts and promotions!
https://www.facebook.com/HobbyKing
www.twitter.com/hobbykinglive


--------------------------------------------------------------------------------

Ian, Oct 30 17:22 (HKT):
7 more days and still no sign of my order!

Not amused!


The new ticket

Your request (#847123) has been updated.

To review the status of the request and add additional comments, please visit www.HobbyKing.com


--------------------------------------------------------------------------------

Gabriel, Nov 09 06:56 (HKT):
Hi Ian,

Thanks for contacting the HobbyKing Support Team.

Thank you for waiting for our response and thank you for you confirmation. We will now update the warehouse to continue with the process. Your patience and understanding is highly appreciated. Thank you and have a nice day!

If you have any other questions, please don't hesitate to ask.

Regards,

Gabriel
HobbyKing Support Team

Don't forget to follow us on Twitter and Facebook for discounts and promotions!
https://www.facebook.com/HobbyKing
www.twitter.com/hobbykinglive


--------------------------------------------------------------------------------

Ian, Nov 07 11:03 (HKT):
Please send complete order.

Thank you


--------------------------------------------------------------------------------

Gabriel, Nov 07 08:43 (HKT):
Hi Ian,

Thanks for contacting the HobbyKing Support Team.

Upon checking, the item 221000013 is now on stock. Please confirm if you still want to cancel this item or not. We will be waiting for your response.

With regard to your order 2007874851, it is now printed and waiting to be scanned. We will make a follow up on your order so that we can have new information to give you within 24-48 hours. Please kindly check your order from time to time.

Thank you for your patience and understanding. Have a great day!

Thanks for emailing support.

If you have any other questions, please let me know.

Regards,

Gabriel
HobbyKing Support Team
Dont forget to follow us on Twitter and Facebook for discounts and promotions!
https://www.facebook.com/HobbyKing
www.twitter.com/hobbykinglive


--------------------------------------------------------------------------------

Ian, Nov 05 22:21 (HKT):
Option 2 - Please send what you have

----- Reply message -----

Date: Tue, Nov 5, 2013 5:08 am


--------------------------------------------------------------------------------

Ricky, Nov 05 19:08 (HKT):
Hi Ian ,

Thanks for contacting the HobbyKing Support Team.

I have checked your order 2007874851. Your order is currently on hold because the 221000013 Hobbyking Funfighter Replacement Propeller 5.5 x 4.5 (UK Warehouse) is on backorder.

In order for us to continue processing your order, we would like to suggest the following options:
1. Continue to wait for the backorder item.
2. Replace the backorder item with an alternative product.
3. Cancel the order and refund the amount as Bonus Points which you may use on your next purchase with us.

Please inform us the option that you prefer so that we can take the necessary action to resolve this efficiently.

Thanks for emailing support.
If you have any other questions, please let me know.

Regards.
Ricky

HobbyKing Support Team
Dont forget to follow us on Twitter and Facebook for discounts and promotions!
https://www.facebook.com/HobbyKing
www.twitter.com/hobbykinglive

Now one month and still no sign of my order. No tracking number has been issued. This is all supposed to be handled in the UK but all the emails quote HKT (Hong Kong Time!).


I realise that a few of you have received satisfactory service but this is the WORST mail order company I have ever dealt with.