Mecoa order

Oldenginerod wrote:I have ordered from them in the past and didn't have any issues.  I too have looked at their ebay store, also noting that they ship to USA only.  I emailed them about the shipping issue and got a reply from Randy the owner.  While I respect that he is trying to remain a producer of useful & quality items that can't be obtained elsewhere, while still retaining their US manufacturing base, I was a little puzzled about some of his comments.  He was very defensive and spoke in quite a derogatory manner about others who are selling Cox parts.  I mentioned OK Engines and asked if he had considered buying them out when they closed the engine business last year and got a similar response.  Obviously not a Ted Brebeck fan either.  As I said, I find his response puzzling, but by nature, I give him the benefit of the doubt and will definitely still purchase from him.  If somehow Randy you are checking in here, I hope that you will come to see that a little bit of politeness and respect can go a long way to winning over customers.  Bad-mouthing others scores no points with me.

I'm pretty sure that I have read wording on their website stating that they can take several days to respond to enquiries.  Then again, I have also heard people who have placed ordered and had no response for 6 months.

Just persist and you should get somewhere.  This is the email address Randy used.  

ThermalSniffer wrote:I'm a little uncomfortable with the level of gossip (even if based on fact) that my question illicited. The good news, Bernie, is that the parts I ordered from you for the same engines arrived at my home in the UK this morning barely a week after I placed my order......
Simon

ThermalSniffer wrote:I'm a little uncomfortable with the level of gossip (even if based on fact) that my question illicited. The good news, Bernie, is that the parts I ordered from you for the same engines arrived at my home in the UK this morning barely a week after I placed my order with no hassles from the tax man which is always a worry on small orders from abroad for us in the UK. The delivery companies slap a hefty fee onto any parcel that attracts taxes and it can almost double the cost of a small order. So many thanks for your excellent service.

Simon

Tee Bee wrote:

Tee Bee wrote:This particular engine was assembled entirely of new parts minus the piston/cylinder which came from a donor Pee Wee. EX Model Engines made the case, shaft, prop driver, venturi, needle valve assembly, and spinner!  Matt, of EX Model Engines, also makes aluminum carb bodies for these engines bit they don't have the "nub" for retaining a starter spring.  I sourced some new plastic carbs and tanks from MECOA to finish the job.  It ended up costing about as much overall as buying a NIB engine on ebay and certainly more time and effort to complete, but I guess I've never been very practical.