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Post  Cox International Mon Sep 23, 2024 12:40 pm

Is there someone located in the USA with strong Cox engine experience that would be willing to receive a Babe Bee engine (our production) from a customer and test-run it?



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Post  cstatman Mon Sep 23, 2024 1:00 pm

haha hah.

you are asking a bunch of starving men if they would like a gourmet dinner

I am surprised the sharks have not lined up already!!!

There are probably 20 guys on the forum better than me at testing.
what, specifically do you need done, and what kind of metrics and reporting would you like to have after?

C

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Post  Cox International Mon Sep 23, 2024 1:15 pm

cstatman wrote:haha hah.

you are asking a bunch of starving men if they would like a gourmet dinner

I am surprised the sharks have not lined up already!!!

There are probably 20 guys on the forum better than me at testing.  
what, specifically do you need done,  and what kind of metrics and reporting would you like to have after?

C


Just if the engine runs or not, as a Babe Bee should ... period.

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Post  Cox International Mon Sep 23, 2024 2:51 pm

Not much of a lineup ... lol!
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Post  balogh Mon Sep 23, 2024 3:04 pm

I would volunteer, Bernie, but we are a world apart
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Post  Cox International Mon Sep 23, 2024 3:18 pm

balogh wrote:I would volunteer, Bernie, but we are a world apart

Thanks Andras but the customer is in the USA. If I am going to have the engine sent out of country, I might as well get it sent to myself Laughing
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Post  getback Mon Sep 23, 2024 4:11 pm

Bernie ,I can help you with that , got some rain coming in but should bee able to work that in by the time it gets here , is the S&H included ? I have most anything it would need if needed . This Site Rocks!
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Post  roddie Mon Sep 23, 2024 4:22 pm

Is the customer comparing your engine to one of his own Babe Bee's?
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Post  Cox International Mon Sep 23, 2024 4:37 pm

getback wrote:Bernie ,I can help you with that , got some rain coming in but should bee able to work that in by the time it gets here , is the S&H included ? I have most anything it would need if needed . This Site Rocks!

Thanks and please email me at "support@coxengines.com" with your complete address. The brand new engine will be shipped to you, and you get to keep it whether it runs or not. I am just interested in whether it runs or not and, if it does not, what is wrong with it.
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Post  Cox International Mon Sep 23, 2024 4:42 pm

roddie wrote:Is the customer comparing your engine to one of his own Babe Bee's?

Sort of I guess...
He is an experienced Cox modeler he says but can't get the engine to run. It is one that I personally assembled as replacement for one previously sent that he also could not get to run (that one had an inverse tapered cylinder, so he was correct).

He also has three of our "diesel" engines that he can't get to run; so now I am just curious to hear what, if anything, is wrong with the replacement Babe Bee. I mean we sell "Bee" engines daily and I have assembled so many that I can assemble them in my sleep lol. But perhaps I'm losing my touch ... ?



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Post  getback Mon Sep 23, 2024 4:55 pm

I know the feeling , I will get that info to you soon. Thanks Small Cox Logo Babe Bee .049 Small Cox Logo
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Post  getback Mon Sep 23, 2024 5:10 pm

I sent it to contact us i don't do Gmail Very Happy You don't have PM here ?


Last edited by getback on Mon Sep 23, 2024 5:11 pm; edited 1 time in total (Reason for editing : add on)
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Post  Cox International Mon Sep 23, 2024 5:35 pm

getback wrote:I sent it to contact us i don't do Gmail Very Happy You don't have PM here ?

Thanks got it and have replied Smile

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Post  Cox International Mon Sep 23, 2024 5:54 pm

Sorry, don't have PM anywhere as it's not really suited for business purposes.

That aside, I don't get the "Gmail" thing. You sent a message coming from "...twc.com". Is that an email address that you check?

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Post  roddie Mon Sep 23, 2024 5:57 pm

Cox International wrote:
roddie wrote:Is the customer comparing your engine to one of his own Babe Bee's?

Sort of I guess...
He is an experienced Cox modeler he says but can't get the engine to run. It is one that I personally assembled as replacement for one previously sent that he also could not get to run (that one had an inverse tapered cylinder, so he was correct).

He also has three of our "diesel" engines that he can't get to run; so now I am just curious to hear what, if anything, is wrong with the replacement Babe Bee. I mean we sell "Bee" engines daily and I have assembled so many that I can assemble them in my sleep lol. But perhaps I'm losing my touch ... ?




Huh... ........ I'll just say this; "You deserve the J.D. Powers award for excellence in customer service.

J.D. Powers award

Has this customer sourced any other Cox glow engines from "Cox International" which run fine?
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Post  Cox International Mon Sep 23, 2024 6:03 pm

roddie wrote:
Cox International wrote:
roddie wrote:Is the customer comparing your engine to one of his own Babe Bee's?

Sort of I guess...
He is an experienced Cox modeler he says but can't get the engine to run. It is one that I personally assembled as replacement for one previously sent that he also could not get to run (that one had an inverse tapered cylinder, so he was correct).

He also has three of our "diesel" engines that he can't get to run; so now I am just curious to hear what, if anything, is wrong with the replacement Babe Bee. I mean we sell "Bee" engines daily and I have assembled so many that I can assemble them in my sleep lol. But perhaps I'm losing my touch ... ?




Huh... ........ I'll just say this; "You deserve the J.D. Powers award for excellence in customer service.

J.D. Powers award

Has this customer sourced any other Cox glow engines from "Cox International" which run fine?

Not that I am aware of but he said that he has plenty of Cox engines that run, so I do believe him.

He gets a full refund and the tester gets a free engine Smile Just want to know if there is suddenly something wrong with one or more of our parts.
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Post  Cox International Mon Sep 23, 2024 6:05 pm

Cox International wrote:Sorry, don't have PM anywhere as it's not really suited for business purposes.

That aside, I don't get the "Gmail" thing. You sent a message coming from "...twc.com". Is that an email address that you check?


You replied to my reply via email, so all good and let's just forget the Gmail thing lol!
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Post  davidll1984 Tue Sep 24, 2024 6:31 am

an inverse tapered cylinder, Huh... What? I don't understand but how is it possible?
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Post  davidll1984 Tue Sep 24, 2024 6:35 am

If you have parts that you suspect are defective but are unsure, I would be happy to carry out some tests. I am in Canada.
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Post  Cox International Tue Sep 24, 2024 2:08 pm

davidll1984 wrote:an inverse tapered cylinder, Huh... What?  I don't understand but how is it possible?

The final hone on a cylinder is usually done completely straight or, as in some Cox years, tapered at the top. An inverse-tapered cylinder is when the taper is at the bottom. To be clear, we are talking 2-3 microns here.
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Post  Cox International Tue Sep 24, 2024 2:13 pm

davidll1984 wrote:If you have parts that you suspect are defective but are unsure, I would be happy to carry out some tests. I am in Canada.

Thanks but "getback" already volunteered for this.

That aside, if I had to send the engine back to Canada, I would simply have it sent my office here.
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Post  robot797 Tue Sep 24, 2024 2:29 pm

I would love to offer my services
but I have 2 problems

I am in the wrong country
I can use my hand the next 2 to 6 months

so I wish mr getback the best of luck
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